Postage & Packing Information
The table below shows the costs by package weight, destination and service. A smartphone with packaging usually weighs about 0.5 to 1kg, and a tablet 1 to 1.5kg. When you place an order with EXPANSYS the online ordering system accurately calculates the delivery costs in real-time.
|AU - DHL [Tracking Avail]||A$20.00||A$21.00||A$22.00||A$23.00||A$24.00||3 - 4 Days|
|AU - eParcel by Australia Post (no device) (no battery) [Tracking Avail]||A$15.00||A$22.00||A$29.00||A$35.00||A$42.00||7 - 14 Days|
|AU - Toll (Tracking Avail)||A$24.00||A$27.00||A$29.00||A$37.00||A$42.00||3 - 4 Days|
a) Listed delivery charges include both freight and packing, and are subject to additional 10% GST within Australia.
b) Estimated delivery times are shown from the time we despatch; despatch time varies depending upon stock availability and whether there are prior customer orders for the same item.
c) Couriered Goods will need to be signed for so we require a physical address for your delivery acceptance. Registered Post deliveries do not require a signature and may be sent to PO Boxes. Our courier partners do not faciliate deliveries to PO Boxes.
d) An automated email notification will be sent to you when we ship your order; please contact us if your order does not arrive within 48 hours after the estimated arrival time.
e) We use couriers and postal services to ensure that the most efficient delivery method occurs for your delivery location. If you have a specific delivery method preference, please request this at time of ordering, otherwise we will choose at our discretion. Our contracted carriers include FedEx, DHl, and local post companies (akin to Australia Post).
f) Saturday deliveries are at the discretion of the couriers, it is our experience that in most cases they do not choose to deliver on Saturdays, and a substantial additional fee is levied if Saturday delivery is required.
g) Rush and urgent deliveries can often be arranged; please contact us for a price (pricing is dependent on your location and delivery needs).
h) To receive free shipping from Expansys's smartphone, headsets, tablets, smartwatch, etc, spend A$300 or more on your total purchase. Shipping fees and taxes are not included in calculating purchase amount of the A$300 minimum purchase thresold. Expansys reserves the right to modify or cancel the promotion at any time.
If you are looking for more detailed information than we have provided on this page, please feel welcome to please visit our Terms and Conditions page.