D-Link DSL-604+ Wireless ADSL Router – Support Forum

D-Link Enhance Technical Support for Customers [D-Link DSL-604+ Wireless ADSL Router - 104294]

  • Michael
  • Posts: 10920
  • Join Date: 15 April 2003
  • Location: Manchester UK
New Dedicated Technical Support Centre Provides Simple Access to Enhanced Service Levels London, January 27, 2005 D-Link, the leading global manufacturer of broadband, wireless and networking solutions to the SOHO, SMB and Enterprise environments has launched a new customer helpdesk service, specifically designed to offer full technical support to its increasing customer base. Based at the D-Link helpdesk facility in Toronto, Canada, an expert team has been assembled to provide English speaking technical support to D-Links UK and Ireland customers. The helpdesk service will be available immediately to UK customers from 0800 to 2200 GMT Monday to Friday and 1000 to 1900 GMT Saturday and Sunday. With the launch of this new service, D-Link will offer unparalleled levels of service and customer satisfaction, commented Tahira Perveen , Sales Manager, UK and Ireland. Through centralising our technical support resources, our customers will benefit from an enhanced customer support experience. The new number for the service is 08456 12 0003 for all support and warranty enquiries. Callers will be quickly connected to a list of options aimed at directing the user to the most appropriate team to assist with their enquiry. -- Michael - eXpansys