I received my HTC One X Desktop Cradle with Speaker CR S650 from Expansys in August 2012.
My HTC One X phone worked as it should in the docking cradle except for crackling noises when listening to music and TuneIn radio. Sound from phone was 100% when using it outside the cradle (no crackling sound from phone). The cradle contacts on phone and in cradle was cleaned to improve contact between phone and cradle.
After HTC’s update to Android Jelly Bean version in December 2012 the docking cradle fails to work as it should. The crackling noise in the cradle loudspeakers is still there (even higher volume), and in addition to this the phone freezes and hangs and needs restart after use in cradle. Sound in phone like alarm and ringtone does not work after use in cradle. You have to restart phone to get a normal status on sound. Use of phone outside cradle is 100% (after Jelly Bean).
I have even made a factory reset on the phone to ensure that the phone is in 100% original condition when testing in docking cradle. Phone tested in cradle with no additional apps installed.
At the moment the docking cradle is useless. Could these problems be hardware related or software related? What to do to solve these problems?