Handspring Visor Neo – Support Forum

neo won't start [Handspring Visor Neo - 102497]

  • gcf522
  • Posts: 2
  • Join Date: 24 March 2004
Brand new Visor Neo will not start after changing batteries. Requires reset to activate the screen. Defective?
  • Mahesh
  • Posts: 8300
  • Join Date: 14 April 2003
  • Location: Liverpool, UK
I presume you mean soft reset, if so did it work after the reset ? If so I would not say its a faulty unit. It happens to most PDA's (iPaq 5550 etc). Sometimes I've seen the unit *hard* reset after changing the batteries. -- Mahesh - eXpansys
  • gcf522
  • Posts: 2
  • Join Date: 24 March 2004
I attempted a soft reset, but the PDA was empty when it came back up--had to do a hotsync to get my content back.
  • Mahesh
  • Posts: 8300
  • Join Date: 14 April 2003
  • Location: Liverpool, UK
Probably the unit hard reset itself while you changed the batteries. I still would not classify this as a faulty unit ... -- Mahesh - eXpansys
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