Pocket PC version 4.20.0, backup software is Sprite Software ver 126.96.36.199 that came with the unit. I can backup up to my SD card or to main memory but when I attempt to restore the button remains gray; i.e. cannot restore. In messing around I have also got the message file corrupted and cannot be restored.
I need some way of backing the programs and data up so I can replace an ailing battery on the unit. Could use a recommendation for a compatible mobile software program that will do this or some way of running diagnostics to determine what is causing the problem.