LG Watch Urbane 2nd Edition LTE LG-W200 – Support Forum

After sale service [LG Watch Urbane 2nd Edition LTE LG-W200 - 289064]

I bought from you guys this watch on the 10th of April last year via 11Street.I found out that one of the screws on the watch have lost its pattern and is therefore impossible to be removed.I am concern that I will not be able to get a replacement of that part if I bust the screw open.So before I do that,I thought of asking Expansys for help before it's too late.Will you guys be able to send it back and have it replaced with a new one?

  • Derek_W Staff
  • Posts: 963
  • Join Date: 30 November 2012
  • Location: Australia

We are sorry about your case. However, according to our warranty coverage on the terms and conditions page, the warranty of your case is now expired. We are sorry but we are not able to provide further assistance to cases that are warranty expired.