Motorola L6i – Support Forum

GPRS Network Unavailable??? [Motorola L6i - 126842]

  • Theresa04
  • Posts: 2
  • Join Date: 8 January 2010
Whenever I try to use the internet on the phone i get the error message that "GPRS Network is unavailable". I am not able to send or recieve any mms messages. I get an error message that says unable to download. I have sent a message to tech support here with no answer. I have only had the phone a few days and I am getting very angry that this situation has not improved. Can someone please help me?
  • andria96
  • Posts: 1
  • Join Date: 17 January 2010
did you go under the web sessions menu and make the web browser for your carrier as teh default web browswer?    menu -web acess- web session- find your carriers web seesion (mine is AT&T so its MEDIA NET.  High light it and press menu.  then it says set to default. Click it. that should fix it.  .  your phone didn't know what browser to use.  thats what I had to do after playing with my phone for awhile
  • Theresa04
  • Posts: 2
  • Join Date: 8 January 2010
I had tried that unsuccessfully. Unfortunatly I had to send the phone back because no one could get it to work. Thank you though.
  • anitalg
  • Posts: 10490
  • Join Date: 4 March 2006
  • Location: fingers in ears singing lala
if you cant send or receieve mms either, it sounds like you needed to contact your network to get your mms and gprs settings sent to the handset.