recently purchased a generic USB keyboard/folio for my Samsung Tab A (2017) SM-T380. The keyboard came with a micro USB to USB type C adapter plug to suit my Tablet.
I can't get it to work. I surmised that, either, there was a problem with the supplied adapter plug (micro usb to type c USB) or there is some sort of software setting in the Tab A that I've overlooked that is preventing the keyboard from working.
I purchased a second micro usb to type c adapter plug today and tested it without success, so I'm thinking either a software setting is the culprit or the Tab simply won't allow me to use a USB keyboard with it. The Tab runs Android version 7.1.1
I have tried the keyboard (without the adapter) with my SGS7 and it works fine.
Has anyone encountered this issue and if so, was there a software solution to it?